At Skybrix Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return guarantee in accordance with the policy outlined below.

Return Eligibility

You may request a return within 30 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition.
• The item is returned in its original packaging.
• Proof of purchase (order number or receipt) is provided.

Non-Returnable Items

Certain items are not eligible for return, including:

• Items marked as final sale.
• Gift cards or digital products.
• Items that show signs of use, damage, or alteration.

Return Process

To initiate a return, please contact our support team within the 30-day return period. Once your return request is approved, you will receive instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 7–10 business days. Please note that processing times may vary depending on your payment provider.

Exchanges

If you wish to exchange an item for a different size or variant, please contact us. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will work with you to resolve the issue promptly, including offering a replacement or refund where applicable.

Contact Us

If you have any questions about our Refund & Returns Policy, please contact us at [email protected].