At Skybrix Store, we aim to deliver your orders quickly and reliably. This Shipping & Delivery Policy explains how we handle shipping, estimated delivery times, and responsibilities for lost or delayed packages.
1. Shipping Methods
We offer several shipping options depending on your location and the items in your order. Available shipping methods will be displayed at checkout, including standard, expedited, and express delivery.
2. Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Processing time does not include weekends or holidays.
- During peak periods or sales events, processing times may be slightly longer.
3. Estimated Delivery Times
Delivery times vary depending on the shipping method selected and the destination:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or customs clearance.
4. Shipping Costs
Shipping costs are calculated at checkout based on your order, shipping method, and delivery address. Any applicable taxes or customs fees are your responsibility if shipping internationally.
5. Lost or Damaged Packages
- If your order is lost during transit, please contact our support team immediately.
- If you receive a damaged or defective item, report it within 7 days of delivery for a replacement or refund.
- We work closely with carriers to resolve shipping issues, but we are not responsible for delays beyond our control.
6. Contact Us
If you have any questions or concerns regarding shipping and delivery, please contact us at [email protected]. Our support team will assist you promptly.
